Starting Sept. 30, 2014, will be making a big change. GenForum message boards, Family Tree Maker homepages, and the most popular articles will be preserved in a read-only format, while several other features will no longer be available, including member subscriptions and the Shop.
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General Information
For technical support and customer service, please visit our Online Help Center. In addition to technical support and customer service, the Online Help Center provides a feedback section where you can send suggestions for product enhancements, or comment on our products and services.

Product Information and Sales
If you would like to place an order or inquire about a product, we invite you to visit our online store or contact Customer Service. If you're responding to an e-mail or mailing, please mention your priority code to receive any special offers you may be entitled to.

Technical Support and Customer Service
Visit our Online Help Center for a complete listing of available support options. Our Online Help Center can answer the majority of your technical support and customer service questions and also include the methods to contact us if you need additional assistance.

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